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Digital Systems Lead (Young People’s Services)

Full time at 35 hours, Office Based, London
Salary: £35,000 – £40,000
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling problems. Our flagship Youth Outreach Programme “BigDeal” is expanding and a new support service for young people will be launched in April 2020. To find out more about the programme, please visit www.bigdeal.org.uk

GamCare seeks a Digital Systems Lead to lead in ensuring the BigDeal project becomes an effective digital solutions platform. It is the ambition that BigDeal becomes a recognisable brand in young people’s minds, and the post-holder will be critical in making that happen.

This role will require a strong knowledge of administration and co-ordination of digital systems, databases and web applications. We are looking for someone experienced and passionate about innovative digital support solutions for young people.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with the project delivery teams, as well as the Marketing and Communications teams.

Key Responsibilities include:

  • Oversee, review and ensure delivery of a digital solutions strategy for BigDeal and associated activities
  • To provide overall management and supervision of the BigDeal website in collaboration with external IT providers.
  • Assist the Senior Service Manager and youth services teams in ensuring all activities are designed with digital in mind

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: < Digital Systems Lead >

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Dragos Dragomir at [email protected]

Interview will take place at our office in central London.

Job Description and Person Specification

Application Form

Equal Opportunities Survey


 

Senior Programme Manager (Youth Outreach Programme)

Full time at 35 hours, (London)
Salary: £42,000 – £52,000
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling problems. Our flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safe gambling choices over the next four years. To find out more about the programme, please visit https://www.gamcare.org.uk/our-work/our-programmes/youth-outreach-programme/

GamCare seeks a Senior Programme Manager to oversee the expansion of the programme as well as its continued success across the UK.

The SPM will continue to strategically develop the Programme to ensure that impact is maximised, the programme is championed, both internally and externally, and that all aspects work effectively together and alongside GamCare’s other services, programmes and operations.  The post holder will seek out innovative development opportunities and use their significant networking skills to ensure the continued success of the programme.

The postholder will be a dynamic, self-motivated, experienced programme manager with excellent communication and planning skills. They will need to be able to engage and work with a wide range of staff and stakeholders, and be a strong champion of activities in a quickly changing landscape.

GamCare’s central London office is a friendly, collaborative and energetic environment.

Key Responsibilities include:

  • Lead GamCare’s Youth Outreach Programme, oversee its successful expansion and continue to strategically develop the Programme.
  • Provide strategic oversight of the whole Programme, ensuring that it demonstrates impact and continues to attract funding opportunities.
  • Establish and maintain relationships with networks of stakeholders to champion the programme and generate external support.
  • Identify and pursue innovative development opportunities; leading the programme in lucrative new directions as opportunities arise.
  • Provide line management of the Youth Outreach Manager, Northern Ireland Development Manager and Digital Communications Manager, as well as oversight of the wider Programme Team of c.25 staff.
  • Hold accountability for the Programme operating within timescales and budgets, and for meeting the KPIs set by the funder.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply.

We have shortlisted applications for this role and it is currently closed for applications.  Check back regularly for changes to this position.

Job Description and Person Specification

Application Form

Equal Opportunities Survey


 

Young People’s Practitioner

Full time at 35 hours, Office Based, London, UK
Salary: £25,000-£28,000
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

It’s flagship Youth Outreach Programme “BigDeal” is expanding and a new support service for young people will be launched in April 2020.

We are seeking Practitioners to provide support and treatment for young people aged 11-18 concerned about their own gambling or someone else’s. We will also provide support to family members. This exciting new service will provide innovative support through online digital platforms.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with other teams.

Key Responsibilities include:

  • Providing support to young people and their families
  • Delivering high quality services through digital platforms
  • Working collaboratively

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected]

Please note we do not accept CVs.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Helen Garratt, Director of Clinical Services, at [email protected]

There is no closing date for this role. We will be reviewing applications on a rolling basis.

Interviews will take place in central London.

Job Description and Person Specification

Application Form

Equal Opportunities Survey


Gambling Treatment Practitioners (Buckinghamshire and Peterborough)

Full Time – 35 hours per week
£25,000 – £28,000 p.a. dependent on experience

GamCare is the leading national provider of information, advice and support for anyone affected by gambling related harms. Our expert services are confidential and non-judgemental.

GamCare is now looking to recruit several Gambling Treatment Practitioners to work within our new problem gambling treatment services in Buckinghamshire and Peterborough.

You will be working with problem gamblers and others affected by problem gambling to support them in reaching their recovery goals.

Key Responsibilities include:

  • Providing face to face and online advice, assessment, brief or structured interventions and group programmes to help clients achieve their recovery goals;
  • Providing case management and working within an integrated care pathway;
  • Ensuring safeguarding issues are managed effectively.

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

You will form part of an enthusiastic clinical treatment team working from several locations across London, Home Counties and Lincoln as well as online. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time which include weekend and evenings.

This post is subject to an enhanced DBS check.

For further information, please contact Candice Donn, (Head of Clinical Services) at [email protected]

Previous applicants need not apply.

Please note we do not accept CVs.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Treatment Practitioner>

Please note that if the subject is not correct, you may not receive a confirmation

Closing date for applications: Monday 13 April at 9am.

Job Description and Person Specification – Peterborough

Job Description and Person Specification – Buckinghamshire

Application Form

Equal Opportunities Survey


Finance and Resources Administrator

Full time – 35 hours per week

Location: London (GamCare Head Office)

Salary £17,000 – £22,000 p.a. – dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling problems. During the recent years GamCare has experienced immense growth in its operations.

GamCare is now looking to recruit a Finance and Resources Administrator to work within our back-office support function in London.

You will be working with Financial Controls Manager, supporting in day to day finance activities and manage premises.

Key Responsibilities include:

  • Update of General Ledger on accounting software (Quickbooks).
  • Processing of monthly staff expenses
  • Maintaining office health & safety and facilities

You should have experience in finance and resources admin support within charitable organisation and preferably studying towards an accounting qualification.

You will form part of an enthusiastic team who works in collaboration with each other. You should be versatile and adaptable and committed to on-going development.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy> and name of region

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Lisandra Noormahomed [email protected], (Finance Officer).

Closing date for applications: Monday 20 April at 9:00 am.

Job Description and Person Specification

Application Form

Equal Opportunities Survey


 

Trustee

This is an exciting opportunity to join the Board as a Trustee of a national charity that provides information, advice and support for anyone affected by problem gambling.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by problem gambling. We operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.

Our Mission

To support those affected by problem gambling through advice and treatment, and to minimise gambling-related harm through education, prevention and communication.

Our Objectives

  • To provide high quality, effective and non-judgemental advice and support for problem gamblers and affected others, serving the whole of Great Britain
  • To provide high quality, effective, versatile and responsive treatment for problem gamblers and affected others in Great Britain
  • To help and support operators and regulators in the development and implementation of effective responsible gambling policies, measures and practices, including certification, training and consultancy
  • To lead in the development of best practice in research, education, communication and become an internationally recognised Centre of Clinical Excellence
  • To provide advice, support, education and treatment to young people and other vulnerable groups
  • To run GamCare efficiently and effectively

Our Values

  • Client and customer focus: Placing our service users at the heart of our organisation.
  • Service quality: Delivering the best service we can for every caller, client and customer, every time.
  • Learning and Development: Supporting our employees to develop their diverse skills and knowledge.
  • Partnership working: Working collaboratively with a range of stakeholders to benefit our service users and colleagues.
  • Knowledge sharing: Sharing our wealth of clinical and industry knowledge to cement our reputation as a trusted treatment provider.
  • Innovation: Continually challenging our approach to ensure our service is robust, sustainable and the best it can be.

Our Board

We have an effective and collaborative Board of enthusiastic, friendly and committed trustees, who have been leading the development of GamCare and ensuring that the charity exemplifies good practice. This has included appointing a new leadership team, launching our three-year strategy, and strengthening our overall approach to governance.

The opportunity

GamCare is seeking to appoint two trustees, one with the following background:

  • Clinical – substantial experience in a relevant clinical setting, preferably in a senior leadership role and with experience of working within the addictions, psychology, psychiatry or nursin sector

And either one with the following background:

  • Academic – a university based academic in a health and social care subject, preferably with either experience or particular interest in gambling research
  • Business – someone with substantial business experience at a senior leadership level, ideally with background in marketing, public relations, human resources or law

Who can lead, champion and develop the services offered by the charity and with the experience to bring a clinical/academic or business perspective to the Board of Trustee to support our strategic planning in relation to our three-year strategy.

We offer a full induction, along with ongoing training and development opportunities. All reasonable expenses will be reimbursed.

As a Trustee you will:

  • Join a committed and friendly Board
  • Ensure our services are safe, effective and well led, delivering positive outcome for service users
  • Ensure our systems of quality assurance, clinical governance and accountability are robust and support continuous improvement
  • Help shape our strategic development as a charity
  • Influence our innovative projects and initiatives, especially with service users
  • Develop new skills and knowledge
  • Be supported to attend relevant conferences and other training events
  • Help improve the mental health and wellbeing of people, communities and support staff to achieve a healthy work life balance
  • You will have a proven, professional track record of leadership at the highest level.
  • You will share our vision, and ambition to take a leading role in our journey to be recognised as an outstanding organisation.
  • Ideally, you will have experience of charity governance and working with or as part of a Board of Trustees.
  • Promote the overall mission of the organisation

For an informal discussion with a current trustee and more information please contact Kanika Lim (Executive Assistant) on 07307 607753 or via email [email protected]

The expected time of commitment is a minimum of four evenings for Board meetings (typically two hours), an annual strategy day (typically two hours), four sub-Committee meetings (typically two hours), and one service visit a year. Preparation is required for reading reports and meeting papers. Trustees are also be invited to attend charity events.

How to apply

We are committed to having a Board that represents the people we work alongside in our services. We welcome all applications, including those from under-represented backgrounds. Whether you are an experienced trustee or wanting to take your first step at Board level, if you have the enthusiasm, insight and commitment to help us increase our reach and impact, then we would like to hear from you.

We have a firm commitment to encouraging fairness and diversity in our work force and we welcome applications from disabled people and those from BAME backgrounds.

To apply, please send your CV with a supporting statement (no longer than two pages), outlining how you meet the role description to Kanika Lim [email protected]

Closing date: 28 April 2020

Interview dates: to be confirmed

Interview location: via Zoom


Team Leader (Clinical Services)

Location: Home-Based

Hours: Full-time 35hrs

Salary: £30,000 – £35,000 pa – Dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling problems. Our treatment services provide face-to-face, online, telephone, individual and group-based treatment.

We are delighted to be seeking a full-time home-based Team Leader to remotely manage our treatment Practitioners and services within the Home Counties. This position is integral in the leadership and management of the team in delivering effective, safe and responsive interventions to people experiencing problems with gambling and people affected by another person’s gambling.

This role requires applicants to

  • Provide safe and effective day to day operational management of the services and practitioners remotely
  • Have experience of managing staff
  • Provide strong leadership, individual and group supervision to staff
  • Have experience of working with vulnerable/complex cohorts and providing clinical expertise
  • Be able to perform well in a busy and demanding working environment
  • Have a good understanding of performance management, case management and quality assurance measures
  • Be well organised and able to meet deadlines
  • Be passionate in ensuring service users are at the heart of what we do

The Team Leader reports to the Services Manager and will be pivotal in developing, leading and delivering first-class services.

This position will require some evening and weekend work.

This post is subject to an enhanced DBS check

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: < Team Leader (Clinical Services) >

Please note that if the subject is not correct, you may not receive a confirmation.

For further information, please contact Candice Donn, (Head of Clinical Services) at [email protected]

Previous applicants need not apply

Closing date for applications is Monday 20 April at 9am. 

Interviews will be held via video conference

Job Description and Person Specification

Application Form

Equal Opportunities Survey

 



GamCare Employee Benefits

  • 33 days Annual Leave each year (including Bank Holidays, pro rata for part time employees)
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Flexible Working
  • 6% pension contribution
  • Tax-free Childcare
  • Season ticket loans
  • Training loans


Diversity in our workforce

GamCare is inclusive. We believe that a diverse workforce encourages innovation, creativity and positive challenge.  We also think that our workforce should reflect the communities that we serve. We welcome applications from people from all walks of life and backgrounds and particularly those with lived experience. Some of our roles (for both volunteers and staff) require a DBS check because our work sometimes involves vulnerable people and we take their safety very seriously, but having a criminal record should not stop you from applying. If you have a criminal record, please talk to us about it as we just need to know from you a few details in advance so that we can manage the process well.

GamCare Recruitment Privacy Notice

The Charity is committed to process your personal data, fairly, lawfully and transparently. We will only use your data for specified, explicit and legitimate purposes in line with the General Data Protection Regulation 2018. We will not hold your details any longer than legally required.

What information do we hold about you?

We require following details about you in order to assess your suitability for the role and to manage the recruitment process.

  • Your name
  • Your contact details
  • Your Education and work history
  • Any other work-related information you provide, for example, education or training certificate
  • Your Referee details
  • Your rights to work in UK

How do we use the information?

We use the information you have provided in the application form to assess you for the suitability for the role. We will only collect your references, your education and training certificates, verification document for your right to work in UK and DBS related supporting documents only if you have been offered the position.

How we hold the information and who do we share your information with?

We hold your information within GamCare, electronically including emails and hard copies to manage the recruitment process. Your data will be shared with only those within the organisation who are responsible for processing your data and those personnel involved in the short-listing and interviewing process. We will not be holding your data no longer than legally required and in accordance with our record management policy. Your data will not be shared outside EEA as our recruitment process is managed internally

Your rights

You currently have the right at any time to ask for a copy of the information about you by writing to [email protected]

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Record Management policy.

Concerns

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\ico.org.uk\concerns.

Contact

Please address any questions, comments and requests regarding our data processing practices to [email protected].

Changes to the Privacy Notice

This Privacy Notice may be changed by us at any time and will be posted on our website.

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