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Work for GamCare

Current jobs available if you would like to work for GamCare:

  • Training and Development Officer
  • Team Leader (East Midlands) – Clinical
  • Women’s Programme Training and Engagement Lead – 1x East Anglia
  • Research & Business Insights Manager
  • Treatment Practitioner
  • Frontline Services Day Adviser
  • GameChange Treatment Practitioner(Computerised CBT)

 


Team Leader (East Midlands) – Clinical services
Full-time at 35 hours 
Salary: £30,450 –  £35,525 – dependent on experience
Location: Office, this post will be home based whilst travel is restricted due to Covid-19
Permanent

GamCare is the leading national provider of information, advice, support and free treatment for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgmental. Our treatment services provide face-to-face, online, telephone, individual and group-based treatment.

We are delighted to be seeking a full-time Team Leader to oversee our exciting new East Midlands service. This is an excellent opportunity for someone wishing to utilise or develop project management skills to support in bringing this newly transferred service and staff within, to GamCare.

Moving forward, this position will be integral in the leadership and management of the team in delivering effective, safe and responsive interventions to people experiencing problems with gambling and people affected by another person’s gambling. The role will also involve stakeholder engagement and the building and maintenance of effective working relationships across the areas to increase referrals and uptake of this service.

This is a wide-reaching role, with an expectation that you will be able to successfully manage and support staff across a large geographical area. We will have office locations in all of the main counties across East Midlands which you will be expected to attend on a regular basis, and whilst our preference is that this post will be based centrally in Nottingham, we are willing to give consideration for the main office base to be in one of the other counties, depending on the location of the successful candidate.

This role requires applicants to

  • Provide safe and effective day to day operational management of the services and practitioners
  • Have experience of managing staff
  • Provide strong leadership and supervision to staff
  • Have experience of working with vulnerable/complex cohorts and providing clinical expertise
  • Be able to perform well in a busy and demanding working environment
  • Have a good understanding of performance management, case management and quality assurance measures
  • Be well organised and able to meet deadlines
  • Managing effective stakeholder relationships
  • Be passionate in ensuring service users are at the heart of what we do

The Team Leader reports to the Senior Services Manager and will be pivotal in developing, leading and delivering first-class services in this new directly delivered by Gamcare Area.

This position will require some evening and weekend work, on a rota basis.

This post is subject to an enhanced DBS check

To apply, please complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <NAME OF VACANCY>

Please note that if the subject is not correct, you may not receive a confirmation.

For further information, please contact Louise Mosely, (Senior Services Manager) at [email protected]

Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully, and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is at 9am Monday 09 August 

Interviews will be held via video conference, date tbc

Job Description and Persons Specifications

Application Form

Equal Opportunities Survey


Women Programme Training and Engagement Lead – 1x East Anglia
Full-time at 35 hours, Fixed term contract until 31 March 2023
Salary: £25,375 –  £28,420 Dependent on experience
Home working and travelling based in East Anglia (Bedfordshire, Hertfordshire, Cambridgeshire, Essex, Norfolk, Suffolk)

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare’s Women’s Programme is the UK’s first programme designed specifically to address the issue of women and gambling-related harm. There is a perception that problem gambling is only a male issue.  This is not true – gambling-related harms affect women too, and the impact can be particularly severe for some of the most vulnerable in our society.  Despite this, women are underrepresented in treatment services and there are few organisations that specialise in supporting women that have robust pathways into gambling-related treatment.

We network with local communities and public sector and third sector organisations that work with women in order to enhance their knowledge and skills on gambling-related harms that contributes to ensuring women receive the right support the right time.

We are delighted to be seeking a full-time Training and Engagement Lead for East Anglia, covering Bedfordshire, Hertfordshire, Cambridgeshire, Essex, Norfolk and Suffolk. You will join our team and collaborate effectively with and be well supported by an enthusiastic and friendly national team. Training and Engagement Leads create excellent local links to embed this flagship programme in regions across the country.

Candidates will need to demonstrate the ability to build successful relationships with partner organisations, deliver training, coordinate and facilitate networking opportunities and be a passionate advocate for both the programme and the treatment support services delivered by GamCare.  The work will not always be easy, as we will be working with partner organisations that have competing priorities and a constant demand on their time.  Passion, enthusiasm and commitment will help to you to make sure that this important issue is given the attention it deserves.

Successful candidates will be confident, self-motivated communicators, have good attention to detail and enjoy persuading and influencing. Working with a wide range of stakeholders, both internal and external, you will champion the work.

If you are committed to seeing better support for vulnerable women and girls and think you would love to be a part of an innovative and dynamic initiative, then we would love to hear from you!

The role is a fixed term post, full time until end March 2023.  We are open to discussion about where the roles will work from in each region; some may be based in GamCare’s partner organisations, some home based.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: Women’s Programme, Training and Engagement Lead

For further information, please contact Marina Smith, Programme Manager (Women’s Programme), at [email protected]. Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs.

Closing date for applications: Monday 2nd August 2021 9am

Interviews will be held remotely via video conference

Job Description and Person Specifications

Application Form

Equal Opportunities Survey


Research & Business Insights Manager
Full-time at 35 hours
Salary: £35,525 –  £42,630 Dependent on experience
Flexible blend working (attend office as required)

Permanent

Gambling harms are increasingly recognised as a national issue that needs addressing through a comprehensive system of prevention, support and treatment. If you enjoy working in a developing field and have creative ideas and experience from other related sectors, it’s a great time to join the sector.

GamCare is the UK’s leading provider of information, advice, and support for anyone affected by gambling-related harms. GamCare work across the UK and deliver support and treatment both directly and through a network of locally based partners.

It is an exciting time to join us. As the sector evolves, we too are rapidly developing new ways of working to extend our reach and impact. This has included new programmes of work, as well as new ways of doing things. As a result of this we are currently looking for the following roles to join the organisation:

Research & Business Insights Manager

In addition, the Business Insights Manager will also be part of the Quality & Innovation Team and support the organisation advance its research and evidence-based practice areas, via data quality, business insights and robust reporting structures.

The role will provide the opportunity to support the organisation to lead its transformation model and ensure that services are able to demonstrate impacts and value. Knowledge of SQL is essential.

We are looking for proactive leaders, with a strong sense of initiative and innovation, an excellent team working approach and an exceptional communication skill. You will be able to demonstrate a high level of organisational, analytical and IT skills, and have relevant management experience.

Both posts offer an excellent opportunity to work in a forward-thinking team environment and make a difference to the service user experience and recovery.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <NAME OF VACANCY>

If you require any further information regarding either of these roles, please contact Rachel Hassan, Interim Director of Quality & Innovation:  [email protected]

Closing Date: Monday 02 August 2021 9am

Interview Date: Thursday 05 August

Job Description and Person Specifications

Application Form

Equal Opportunities Survey


Gambling Treatment Practitioners                                                                                                 

Full time at 35 hours
Office based, London, UK (temporary home working due to COVID-19)
Salary: £25,375- £28,420 Dependent on experience
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms. Our expert services are confidential and non-judgemental.

GamCare is now looking to recruit Gambling Treatment Practitioners to work within our busy problem gambling treatment service in London.

You will be working with problem gamblers and others affected by problem gambling to support them in reaching their recovery goals.

Key Responsibilities include:

  • Providing face to face and online advice, assessment, brief or structured interventions and group programmes to help clients achieve their recovery goals;
  • Providing case management and working within an integrated care pathway;
  • Ensuring safeguarding issues are managed effectively.

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

You will form part of our enthusiastic clinical treatment teams working from several locations across the Home Counties and as well as Online. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time which include weekend and evenings.

This post is subject to an enhanced DBS check

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application:

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Brigitte Martins, Services Manager, [email protected] Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 05 August 2021 at 9am.

Interviews will be held via video conference, week commencing 16 August.

Job Description and Person Specifications

Application Form

Equal Opportunities Survey


Frontline Services Day Adviser
Full-time at 35 hours 
Home based 
Salary: £25,375 –  £28,420 Dependent on experience
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit two Frontline Services Day Advisers on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

  • Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
  • Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
  • Undertaking Brief and Extended Brief Interventions;
  • Ensuring safeguarding issues are managed effectively;
  • Maintaining caller and call records on our database;
  • Moderating our online Forum and Chatrooms.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work flexibly across several shifts, including weekend and evening work on a regular basis between 8am and midnight. (Rota currently under review and so may be subject to change)

You should have previous experience in working in a helpline or therapeutic support/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will occasionally be required to attend training and update sessions in our offices in London. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager.

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager at [email protected]. Application forms forwarded to this email will not be accepted

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Tuesday 17 August 2021 at 9am

Interviews will be held via video conference

Job Descriptions and Persons Specifications

Application Form

Equal Opportunities Survey


GameChange Treatment Practitioner (Computerised CBT)
Full-time at 35 hours 
Home based 
Salary: £25,375 –  £28,420 Dependent on experience
Permanent

GamCare is the leading national provider of information, advice and support for anyone affected by problem gambling.

We are now recruiting a Treatment Practitioner for our newly procured computerised CBT (cCBT) programme, to deliver interventions to individuals seeking treatment for their gambling.

It is an exciting time to join GamCare, as we are growing rapidly and developing a broader range of services to support those affected by problem gambling, reduce risk for vulnerable groups, and raise standards across the gambling industry.

As part of our commitment to developing increased choice for our service users, we are introducing new digital support pathways to seamlessly dovetail with our existing services. The successful candidate will:

  • Provide case management to clients identified as appropriate for cCBT
  • Deliver interventions one the phone and online
  • Provide moderation for the cCBT client forum
  • Liaise with external agencies, professionals and groups and to signpost clients as required
  • Participate in service promotion and information events

The post holder will form part of our enthusiastic Online based clinical team and will be integral to the effective delivery and coordination of digital interventions to our service users.

We are looking for a motivated and client focused Treatment Practitioner who has:

  • Experience of case management of individuals with addictions and/or other complex needs
  • Experience of delivering psychosocial interventions, including cognitive behavioural tools
  • Experience of delivering digital interventions
  • A commitment to supporting individuals with concerns around their gambling
  • A high level of IT literacy

 To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Job Title>

Please note that if the subject is not correct, you may not receive a confirmation.

For further information please contact Fay Kepidou, GameChange Team Leader at [email protected]

Previous applicants need not apply. Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications: 16 August 2021 by 9am.

Interviews will be held remotely via video conference

Job Description and Persons Specifications

Application Form

Equal Opportunities Survey

 


GamCare Employee Benefits

  • Generous Annual Leave package
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Flexible Working
  • 6% pension contribution
  • Tax-free childcare
  • Season ticket loans
  • Training loans
  • Contribution towards eye tests, and glasses if needed for DSE

 


Diversity in our workforce

GamCare is inclusive. We believe that a diverse workforce encourages innovation, creativity and positive challenge. We also think that our workforce should reflect the communities that we serve. We welcome applications from people from all walks of life and backgrounds and particularly those with lived experience. Some of our roles (for both volunteers and staff) require a DBS check because our work sometimes involves vulnerable people and we take their safety very seriously, but having a criminal record should not stop you from applying. If you have a criminal record, please talk to us about it as we just need to know from you a few details in advance so that we can manage the process well.

Read our first Gender Pay Gap Report (2019/20) here

GamCare is a Disability Confident Employer



GamCare Recruitment Privacy Notice

The Charity is committed to process your personal data, fairly, lawfully and transparently. We will only use your data for specified, explicit and legitimate purposes in line with the General Data Protection Regulation 2018. We will not hold your details any longer than legally required.

What information do we hold about you?

We require following details about you in order to assess your suitability for the role and to manage the recruitment process.

  • Your name
  • Your contact details
  • Your Education and work history
  • Any other work-related information you provide, for example, education or training certificate
  • Your Referee details
  • Your rights to work in UK

How do we use the information?

We use the information you have provided in the application form to assess you for the suitability for the role. We will only collect your references, your education and training certificates, verification document for your right to work in UK and DBS related supporting documents only if you have been offered the position.

How we hold the information and who do we share your information with?

We hold your information within GamCare, electronically including emails and hard copies to manage the recruitment process. Your data will be shared with only those within the organisation who are responsible for processing your data and those personnel involved in the short-listing and interviewing process. We will not be holding your data no longer than legally required and in accordance with our record management policy. Your data will not be shared outside EEA as our recruitment process is managed internally

Your rights

You currently have the right at any time to ask for a copy of the information about you by writing to [email protected]

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Record Management policy.

Concerns

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\ico.org.uk\concerns.

Contact

Please address any questions, comments and requests regarding our data processing practices to [email protected].

Changes to the Privacy Notice

This Privacy Notice may be changed by us at any time and will be posted on our website.

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