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Work for GamCare

Current jobs available if you would like to work for GamCare:

  • Women’s Programme Outreach Officers (England)
  • Digital Communications Coordinator – Youth Outreach Programme (London)
  • Digital Systems Lead (London)
  • Young People’s Service Partnerships Manager (London or Home Based)
  • Treatment Practitioner (Bedfordshire and Hertfordshire)
  • Frontline Services Advisers (Home Based)
  • Quality and Performance Manager (Youth Outreach Programme)
  • Youth Outreach Officer
  • Young People’s Practitioner
  • Finance and Resources Administrator

 

Women’s Programme Outreach Officers

Full-time position, fixed-term contracts until 31st March 2021
Any location in England (Roles may be based at home, within GamCare services, or within our partner network services)
Salary: £25,000-28,000 per annum pro rata

There is a perception that problem gambling is only a ‘male issue’. This is not true – ‘gambling related harm’ affects women too, and the impact can be particularly severe for some of the most vulnerable women in our society.  Despite this, women do not come forward for treatment and there are few organisations that specialise in supporting women that have robust pathways into gambling related treatment.

GamCare has received funding from the Tampon Tax Fund specifically to help change this and is setting up the UK’s first ever programme designed specifically to address the issue of women and gambling. We will build a nationwide network of local public sector and third sector organisations that work with women and enhance their knowledge about gambling related harm and where help is available and give them skills to support their service users impacted by gambling related harm.

We are excited to recruit an Outreach Officer who can be based in any location across England. You will join our new team and collaborate effectively with and be well supported by an enthusiastic and friendly national team. Outreach Officers will create excellent local links and embed themselves within the regional community to ensure there is national coverage for this flagship programme.  All roles are full time.

Candidates will need to demonstrate the ability to build successful relationships with partner organisations, deliver training, coordinate and facilitate networking opportunities and be a passionate advocate for both the programme and the treatment support services delivered by the wider GamCare partner network.  The work will not always be easy, as we will be working with partner organisations that have competing priorities and a constant demand on their time.  Passion, enthusiasm and commitment will help to you to make sure that this important issue is given the attention it deserves.

Successful candidates will be confident, self-motivated communicators, have good attention to detail and enjoy persuading and influencing. Working with a wide range of stakeholders, both internal and external, you will champion the work.

If you are committed to seeing better support for vulnerable women and girls and think you would love to be a part of an innovative and dynamic initiative, then we would love to hear from you!

The role is a fixed term post, full time until end March 2021.  We are open to discussion about where the roles will work from in each region; some may be based in GamCare’s partner organisations, some home based.

This post may be subject to a Disclosure and Barring Service (DBS) check.

Please note we do not accept CVs

Further information about the programme is available on  https://www.gamcare.org.uk/news-and-blog/blog/why-were-focusing-on-women-and-problem-gambling/, or for further information about the role, please contact:

Marina Smith, Programme Manager
e-mail: [email protected]
Tel: 020 7801 7000

To apply, please complete an application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Closing date for applications: 9am, Friday 31st January 2020

Interviews will take place w/c 6th February 2020

Women’s Programme Outreach officer Job Description and Person Specification

Application form

Equal Opportunities Survey


 

Digital Communications Coordinator (Youth Outreach Programme)

Full time at 35 hours, Office Based, London
Salary: £30,000 – £35,000
Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. To find out more about the programme, please visit https://www.gamcare.org.uk/our-work/our-programmes/youth-outreach-programme/

GamCare seeks a Digital Communications Manager to lead in ensuring the BigDeal project is as effective digitally as in the classroom. It is the ambition that BigDeal becomes a recognisable brand in young people’s minds, and the post-holder will be critical in making that happen. As well as development and maintenance of social media channels, the Digital Communications Manager will have the opportunity to shape digital first content for outreach. This is an exciting time to join a growing charity at a time when youth gambling issues are a subject rising up the social and political agendas.

This role will require a strong knowledge of using communications to strategically target and reach young people – specifically 11-19 year olds. It will be important to communicate sensitively the non-judgemental voice of BigDeal and its activities.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with the project delivery teams, as well as the Marketing and Communications teams.

Key Responsibilities include:

  • Develop and ensure delivery of a digital strategy for BigDeal and associated activities
  • Develop, maintain and publish content for BigDeal.org.uk and relevant social channels
  • Assist the Senior Programme Manager and youth services teams in ensuring all activities are designed with digital in mind

Please note, the applicant must be free of any addiction, excluding nicotine, for at least 24 months.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Megan Pengelly (Programme Manager) at [email protected]. Application forms forwarded to this email will not be accepted.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 9:00am Friday 07 February 2020

Interview dates: w/c 17 February 2020

Interviews are scheduled to take place in central London.

Digital Communications Coordinator Job Description and Person Specification

Application form

Equal Opportunities Survey



 

Digital Systems Lead (Young Peoples Services)

Full time at 35 hours, Office Based, London
Salary: £35,000 – £40,000
Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. To find out more about the programme, please visit www.bigdeal.org.uk 

GamCare seeks a Digital Systems Lead to lead in ensuring the BigDeal project becomes an effective digital solutions platform. It is the ambition that BigDeal becomes a recognisable brand in young people’s minds, and the post-holder will be critical in making that happen.

This role will require a strong knowledge of implementing and managing digital systems, databases and web applications. We are looking for someone experienced and passionate about developing new and innovative digital solutions.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with the project delivery teams, as well as the Marketing and Communications teams.

Key Responsibilities include:

  • Develop and ensure delivery of a digital solutions strategy for BigDeal and associated activities
  • To act as a system administrator for the BigDeal providing overall management and supervision of the system
  • Assist the Senior Service Manager and youth services teams in ensuring all activities are designed with digital in mind

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: < Digital Systems Lead >

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Dragos Dragomir at [email protected]

Closing date for applications is Friday 31st January 2020

Interview will take place w/c: 6th February 2020 at our office in central London

Digital Systems Lead Job Description and Person Specification

Application form

Equal Opportunities Survey



Young People’s Service Partnerships Manager

Full-time – 35 hours per week, Permanent
Location: London/Home Based
Salary: £35,000 – £40,000

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. To find out more about the programme, please visit http://www.bigdeal.org.uk

GamCare seeks a Partnerships Manager to lead in setting out the strategy ensuring that BigDeal becomes a recognisable brand within the health and social care fields at a national, regional and local level.

Candidates will need to demonstrate the ability to build successful relationships with partner organisations, coordinate and facilitate networking opportunities and be a passionate advocate for both the programme and the treatment support services delivered by the wider GamCare partner network.  The work will not always be easy, as we will be working with partner organisations that have competing priorities and a constant demand on their time.  Passion, enthusiasm and commitment will help to you to make sure that this important issue is given the attention it deserves.

Successful candidates will be confident, self-motivated communicators, have good attention to detail and enjoy influencing others for positive outcomes. Working with a wide range of stakeholders, both internal and external, you will champion the work.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with the project delivery teams, as well as the Marketing and Communications teams.

Key Responsibilities include:

  • To facilitate and manage the development and implementation of strategic partnerships for the Young Peoples Service.
  • To effectively represent and advocate GamCare’s position at networking events and conferences and raise BigDeal’s profile at a local, regional and national level.
  • To collaborate with senior management and the youth outreach team in order to build a robust referral and signposting pathways to services.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: < Digital Systems Lead >

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Dragos Dragomir at [email protected]. Application forms forwarded to this email will not be accepted.

Closing date for applications is Friday 31st January 2020

Interview will take place w/c: 6th February 2020 at our office in central London

Partnership Manager Job Description and Person Specification

Application form

Equal Opportunities Survey


Gambling Treatment Practitioners (Bedfordshire and Hertfordshire)

Full time – 35 hours per week
Salary: £25,000 – £28,000 p.a. – dependent on experience
Location: Bedfordshire and Hertfordshire

GamCare is the leading national provider of information, advice and support for anyone affected by gambling-related harms. Our expert services are confidential and non-judgemental.

GamCare is now looking to recruit a Gambling Treatment Practitioner to work within our gambling treatment service in Bedfordshire. You will be working with gamblers and others affected by problem gambling to support them in reaching their recovery or treatment goals.

Key Responsibilities include:

  • Providing face to face and online advice, assessment, brief or structured interventions and group programmes to help clients achieve their recovery goals;
  • Providing case management and working within an integrated care pathway;
  • Ensuring safeguarding issues are managed effectively.

You should have significant experience in individual client work in the field of addictions or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural Therapy (CBT) tools.

You will form part of an enthusiastic team who work at several locations across London and home counties as well as online. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time which includes weekends and evenings.

This post is subject to an enhanced DBS check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Treatment Practitioner>

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply.

To discuss the role further please email Candice Donn, (Head of Clinical Services) at [email protected]. Application forms forwarded to this email will not be accepted.

Closing date for applications: Monday 10th February at 9am.

Job Description and Person Specification

Application form

Equal Opportunities Survey


 

Frontline Services Advisers

Full time – 35 hours per week
Salary: £21,000 – £25,000
Home Based, UK

GamCare is the leading national provider of information, advice, support and free treatment for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit Frontline Service Advisers on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

  • Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
  • Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
  • Undertaking Brief and Extended Brief Interventions;
  • Ensuring safeguarding issues are managed effectively;
  • Maintaining caller and call records on our database;
  • Moderating our online Forum and Chatrooms.

You should have previous experience in working in a helpline or clinical/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will be required to attend training and update sessions in our offices in London. You will need to have a modern ICT set-up at home and access to an appropriate environment to deliver confidential support.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work across several shifts, we have a  fixed rota that includes evening and weekends, on a regular basis between 8am and midnight.

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager at [email protected]. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 17 February 2020.

Interviews are scheduled to take place in London.

Job Description and Person Specification

Application form

Equal Opportunities Survey



Quality and Performance Manager (Youth Outreach Programme)

Full-time – 35 hours per week, Permanent
Location: London, Office Based
Salary: £35,000 – £40,000

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safe gambling choices over the next four years. To find out more about the programme, please visit https://www.gamcare.org.uk/our-work/our-programmes/youth-outreach-programme/

GamCare seeks a Quality and Performance Manager to lead and support the Youth Outreach Team to deliver exceptional outcomes as the Youth Outreach Programme enters an exciting new phase.  Some of the Outreach Team are directly employed by GamCare, and some by our regional partners, so the role will involve managing the dynamics of a team that works in different places and in different ways.

The successful candidate will be an inspiring team leader who champions continuous learning and development in a fast-paced environment.  They will have experience with reporting and governance, and the ability to manage complex relationships with multi-level stakeholders.

GamCare’s central London office is a friendly, collaborative and energetic environment.

Key Responsibilities include:

  • Lead and manage the youth outreach team, ensuring targets are met and the team is motivated and connected
  • Utilise and develop our existing systems and processes for quality assurance and governance
  • Use data strategically and effectively with the team to ensure that targets are reached, a learning culture is embedded, and that services are responsive and effective.
  • Build on existing evaluation and impact measurement work to ensure that the programme can effectively communicate impact and ensure continuous improvement

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Megan Pengelly (Programme Manager) at [email protected]. Applications sent to this address will not be accepted.

Closing date for applications is 9:00am Friday 31st January 2020

Interview date: Friday 7th February 2020

Interviews are scheduled to take place in central London

Quality and Performance Manager Job Description and Person Specification

Application form

Equal Opportunities Survey



 

Youth Outreach Officer

Full time at 35 hours, Home/Office Based
Location: Northern Ireland, Yorkshire & Humber.
Salary: £25,000 – £28,000
Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safe gambling choices over the next four years. To find out more about the programme, please visit https://www.gamcare.org.uk/our-work/our-programmes/youth-outreach-programme/

GamCare are recruiting for a Youth Outreach officers to promote, schedule and deliver this work and build strong regional networks around this work.

Key Responsibilities include:

  • Establish the reputation of the GamCare Youth Outreach programme in youth work settings across regions
  • Promote, arrange and deliver training sessions to youth-facing professionals (e.g. youth workers, teachers, social workers) in your region
  • Promote, arrange and deliver young peoples’ workshops to 11-19 year olds in the region and surrounding areas
  • Maintain a network of local stakeholders
  • Maintain accurate records and provide statistical information required to assist delivery and evaluation.
  • Be a point of contact for people interested in GamCare’s young people’s projects in the region and surrounding area

 

You should have previous experience working with young people aged 11-19 and delivering educative content to a variety of audiences.

The role will require delivery time in the specified region and the surrounding area, as well as administration done from home.

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain, and work with a supportive a supportive line management team.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy> and name of region

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Megan Pengelly (Programme Manager) at [email protected]. Applications sent to this address will not be accepted.

Closing date for applications is 9am Friday 31st January 2020

Interview dates: w/c 3rd February.

Interviews are scheduled to take place in Belfast/Leeds or remotely via video conference.

Youth Outreach Officer Job Description and Person Specification

Application form

Equal Opportunities Survey


 

Young People’s Practitioner

Full time at 35 hours, Office Based, London, UK
Salary: £25,000 – £28,000
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by problem gambling. It flagship Youth Outreach Programme “BigDeal” is expanding and a new support service for young people will be launched in April 2020.

We are seeking Practitioners to provide support and treatment for young people aged 11-18 concerned about their own gambling or someone else’s. We will also provide support to family members. This exciting new service will provide innovative support through online digital platforms.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with other teams.

Key Responsibilities include:

  • Providing support to young people and their families
  • Delivering high quality services through digital platforms
  • Working collaboratively

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected] 

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Helen Garratt on [email protected]

Closing date for applications is 9:00am Monday 03 February 2020

Interviews are scheduled to take place in central London

Young People’s Practitioner Job Description and Person Specification

Application form

Equal Opportunities Survey




Finance and Resources Administrator

Full time at 35 hours, Office Based, London
Salary: £17,850 – £22,440 p.a. (dependent on experience)
Permanent

GamCare is the leading national provider of information, advice, support and free treatment for the prevention and treatment of problem gambling. During the recent years GamCare has experienced immense growth in its operations.

GamCare is now looking to recruit a Finance and Resources Administrator to work within our back-office support function in London.

You will be working with Financial Controls Manager, supporting in day to day finance activities and manage premises.

Key Responsibilities include:

  • Update of General Ledger on accounting software (Quickbooks).
  • Processing of monthly staff expenses
  • Maintaining office health & safety and facilities

You should have experience in finance and resources admin support within charitable organisation and preferably studying towards an accounting qualification.

You will form part of an enthusiastic team who works in collaboration with each other. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to [email protected]   

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy> and name of region

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Lisandra Noormahomed, (Finance Officer) at [email protected]

Closing date for applications: Monday 24th February at 9:00 am

Finance and Resources Admin Job Description and Person Specification

Application form

Equal Opportunities Survey



GamCare Employee Benefits

  • 33 days Annual Leave each year (including Bank Holidays, pro rata for part time employees)
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Flexible Working
  • 6% pension contribution
  • Tax-free Childcare
  • Season ticket loans
  • Training loans


Diversity in our workforce

GamCare is inclusive. We believe that a diverse workforce encourages innovation, creativity and positive challenge.  We also think that our workforce should reflect the communities that we serve. We welcome applications from people from all walks of life and backgrounds and particularly those with lived experience. Some of our roles (for both volunteers and staff) require a DBS check because our work sometimes involves vulnerable people and we take their safety very seriously, but having a criminal record should not stop you from applying. If you have a criminal record, please talk to us about it as we just need to know from you a few details in advance so that we can manage the process well.

GamCare Recruitment Privacy Notice

The Charity is committed to process your personal data, fairly, lawfully and transparently. We will only use your data for specified, explicit and legitimate purposes in line with the General Data Protection Regulation 2018. We will not hold your details any longer than legally required.

What information do we hold about you?

We require following details about you in order to assess your suitability for the role and to manage the recruitment process.

  • Your name
  • Your contact details
  • Your Education and work history
  • Any other work-related information you provide, for example, education or training certificate
  • Your Referee details
  • Your rights to work in UK

How do we use the information?

We use the information you have provided in the application form to assess you for the suitability for the role. We will only collect your references, your education and training certificates, verification document for your right to work in UK and DBS related supporting documents only if you have been offered the position.

How we hold the information and who do we share your information with?

We hold your information within GamCare, electronically including emails and hard copies to manage the recruitment process. Your data will be shared with only those within the organisation who are responsible for processing your data and those personnel involved in the short-listing and interviewing process. We will not be holding your data no longer than legally required and in accordance with our record management policy. Your data will not be shared outside EEA as our recruitment process is managed internally

Your rights

You currently have the right at any time to ask for a copy of the information about you by writing to [email protected]

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Record Management policy.

Concerns

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\ico.org.uk\concerns.

Contact

Please address any questions, comments and requests regarding our data processing practices to [email protected].

Changes to the Privacy Notice

This Privacy Notice may be changed by us at any time and will be posted on our website.

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