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Current jobs available if you would like to work for GamCare:

Peer Aid Coordinators (London)

Full time, fixed term for three years
Up to £26,000 p.a. depending on experience

BetKnowMore UK and GamCare are launching a new peer support service called Peer Aid. The project will provide one to one and group support to people harmed by gambling.

The project aims to ensure individuals receive appropriate support to address their specific concerns through early engagement and intervention. The new service will be integrated with the national treatment system via GamCare and will provide peer support before, during and after treatment. The initial three year pilot will be based in London. Peer Aid Coordinators will be directly employed by BetKnowMore.

BetKnowMore are seeking two candidates who have proven experience of delivering support and training services for vulnerable adults, such as in the mental health or addiction sectors. The coordinators will supervise and support voluntary peer supporters, ensuring a safe and effective network of support is established. The project focus is to recruit, train and support peer supporters who would like to work within their community and engage and motivate individuals towards recovery and positive change. A key aspect of the role will be working with individuals experiencing gambling related harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.

The post holder will initially work alongside the Peer Aid Manager to establish the service, managing recruitment and training of Peer Supporters, assessing for additional support needs they may have and ensuring that they are adequately prepared and trained for the role. Thereafter, the Peer Aid Coordinator will manage cohorts of Peer Supporters and monitor and evaluate their engagement with referred service users. This will include helping to provide additional services, such as group meetings and meet ups.

To apply please email [email protected] with your completed application. Only fully completed application forms will be considered.

The closing date for completed application forms is 16th September 2019. Successful applicants who are shortlisted will be asked to attend an interview.

Full job description and person specification (BetKnowMore)

Application form (BetKnowMore)

GamCare Employee Benefits

  • 33 days Annual Leave each year (including Bank Holidays, pro rata for part time employees)
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Flexible Working
  • 6% pension contribution
  • Tax-free Childcare
  • Season ticket loans
  • Training loans

Diversity in our workforce

GamCare is inclusive. We believe that a diverse workforce encourages innovation, creativity and positive challenge.  We also think that our workforce should reflect the communities that we serve. We welcome applications from people from all walks of life and backgrounds and particularly those with lived experience. Some of our roles (for both volunteers and staff) require a DBS check because our work sometimes involves vulnerable people and we take their safety very seriously, but having a criminal record should not stop you from applying. If you have a criminal record, please talk to us about it as we just need to know from you a few details in advance so that we can manage the process well.

GamCare Recruitment Privacy Notice

The Charity is committed to process your personal data, fairly, lawfully and transparently. We will only use your data for specified, explicit and legitimate purposes in line with the General Data Protection Regulation 2018. We will not hold your details any longer than legally required.

What information do we hold about you?

We require following details about you in order to assess your suitability for the role and to manage the recruitment process.

  • Your name
  • Your contact details
  • Your Education and work history
  • Any other work-related information you provide, for example, education or training certificate
  • Your Referee details
  • Your rights to work in UK

How do we use the information?

We use the information you have provided in the application form to assess you for the suitability for the role. We will only collect your references, your education and training certificates, verification document for your right to work in UK and DBS related supporting documents only if you have been offered the position.

How we hold the information and who do we share your information with?

We hold your information within GamCare, electronically including emails and hard copies to manage the recruitment process. Your data will be shared with only those within the organisation who are responsible for processing your data and those personnel involved in the short-listing and interviewing process. We will not be holding your data no longer than legally required and in accordance with our record management policy. Your data will not be shared outside EEA as our recruitment process is managed internally

Your rights

You currently have the right at any time to ask for a copy of the information about you by writing to [email protected]

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Record Management policy.


If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\\concerns.


Please address any questions, comments and requests regarding our data processing practices to [email protected].

Changes to the Privacy Notice

This Privacy Notice may be changed by us at any time and will be posted on our website.

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