National Gambling HelpLine (Phone and Web Chat)
If you are concerned about the amount of time or money that you or someone you know is spending gambling, you can talk in confidence to our advisers free of charge over the phone or online. We are available 24 hours a day, seven days a week.
General Enquiries and Media Contacts
Write to us:
GamCare, 1st Floor, 91-94 Saffron Hill, London, EC1N 8QP
Call: 020 7801 7000
Email: [email protected]
For enquiries about the GamCare Forum please email [email protected]
For media and press enquiries please email Catherine Sweet, Head of Marketing and Communications: [email protected]
It can be very difficult for anyone to seek help for a problem with gambling, and we wish to encourage anyone concerned about gambling to contact us in complete confidence. Our services are confidential and we generally do not put any of our clients in direct contact with media or press.
We can usually place a call out on our social media profiles so that anyone who would like to share their experiences of a particular issue can contact media representatives directly.
Feedback and complaints
Find out more about making a complaint.
For any other feedback on our services you can email us at [email protected]
Please note, GamCare cannot deal with complaints about gambling businesses. For more information please visit the Gambling Commission website >>