Call free 0808 8020 133

Contact us

Are you looking to contact us about your own or someone else’s gambling?

If you are concerned about the amount of time or money that you or someone you know is spending gambling, you can talk in confidence to our advisers free of charge over the phone or online. We are available 24 hours a day, seven days a week. Talk to us now >>

How did we do?

If you’d like to leave feedback or file a complaint, please complete our feedback form using the button below.

If you have specific Helpline Feedback, please use this form instead.

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Other contacts:

Clinical Guidance

If you are looking for clinical guidance, please speak to the treatment team in your region. You can find their phone number and email address on the relevant regional team’s page.

Find your local support >>

Training or Community Outreach

Our expert staff are available to provide training or be present at community events.

Please get in touch with us with information about the type of training you require, or the details of an event: [email protected] 

Lived Experience

If you have Lived Experience of gambling harms and would like to be more involved with GamCare’s work or sharing your story, we would love to hear from you.

Please email our Lived Experience Manager, Colin Walsh – [email protected]

GamCare Account Issues

If you are having issues with your GamCare account, please email [email protected]

Research & Data

If you are interested in collaborating with GamCare on a research project, seeking to interview GamCare clients or would like more detail on our data & insights, please contact us via [email protected]

Media & Press

For media and press enquiries (including out of hours) please email [email protected] or call 0333 733 5533

Donations & Funding

If you need assistance with a donation you have made, including requesting an invoice, please contact [email protected].

If you would like more information on how to contribute to our work, or more information on providing pro-bono support to GamCare please contact our finance team on [email protected].


Are you looking for support with self-exclusion?

GamCare does not facilitate self-exclusion but we signpost to Gamstop and others who do. More info here >>

Contact Gamstop here >>

General Enquiries

Email: [email protected]

Call: 020 7801 7000 (This is for office use only 9-5 and does not direct to the National Gambling Helpline)

Write to us:

GamCare, 1st Floor, 91-94 Saffron Hill, London, EC1N 8QP


Please note: we do not handle complaints made against gambling businesses and operators. Please contact the Gambling Commission.

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We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.