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Contact us


General Enquiries and Media Contacts

Write to us: GamCare, 1st Floor, CAN Mezzanine Old Street, 49-51 East Road, London, N1 6AH

Call: 020 7801 7000

Email: [email protected]

For enquiries about the GamCare Forum please email [email protected]

Case studies

It can be very difficult for anyone to admit to or seek help for a problem with gambling, and we wish to encourage anyone concerned about gambling to contact us in complete confidence. Our services are confidential and we do not put any of our counselling clients in direct contact with media or press.

National Gambling HelpLine (Phone and Web Chat)

If you are concerned about the amount of time or money that you or someone you know is spending gambling, you can talk in confidence to our advisers free of charge over the phone or online. We are available 8am - midnight, seven days a week.

HelpLine: Freephone 0808 8020 133 (Available for anyone living in England, Scotland and Wales)

NetLine: Click here (Available for anyone living in England, Scotland and Wales)

Calls to the National Gambling HelpLine are free from landlines and most mobiles. 

If you experience any technical issues on NetLine or need to report a fault please email [email protected]


Face-to-Face Treatment

GamCare treatment services are available throughout the UK. Please see our interactive map for details of services in your area.

If you cannot find a listing for your area or you have any questions, contact the NetLine or HelpLine on 0808 8020 133 for more ideas about support close to you.

OnLine Treatment 

Click here for more details, or contact the NetLine or HelpLine for more details. To register for online treatment services, you can speak to our Advisers via the National Gambling HelpLine or NetLine. Our services is available to people living in England, Scotland and Wales, and for Armed Services personnel deployed overseas.

BigDeal - Information and Advice for Young People

BigDeal is part of GamCare. The website has been designed for young people aged 12-18 and offers information about how gambling works, the risks and advice on where to get help if needed. For more information visit

BigDeal is also on Facebook and Twitter.

Feedback and complaints

Find out more about making a complaint.

For any other feedback on our services you can email us at [email protected]

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