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New GamCare Chatrooms – Live from Monday 23rd July

20th July 2018

GamCare will be introducing a new group chatroom platform from next week.

GamCare sincerely apologises that our chatrooms have not been running during recent months. As of Monday 23rd July, we will be trialing a new chatroom platform that has now been integrated into our website.

The new chatroom platform will be accessed via the Chatroom page on our website. Users will have to be registered as a user on the GamCare website, and will need to enable their account via their profile page.

Once users have ticked the checkbox which signals their agreement to the terms and conditions of chatroom usage, their account will be enabled and they will be able to access the chatroom when this is open.

Users will need to be logged into the GamCare website to participate in the chatroom when it is open.

A chat moderator will be present to assist as before; however, the chatroom primarily remains a space for users to connect and support each other in a safe environment.

For the week commencing 23rd July, chatrooms will run at the following times:

  • Monday from 8pm – 9pm
  • Tuesday from 1pm – 2pm
  • Wednesday from 1pm – 2pm
  • Thursday from 1pm – 2pm
  • Friday from 1pm – 2pm

For the first week, most chatrooms will be open during the day as per the timetable above. In the near future there will be a range of chatrooms available throughout the week, including more in the evenings and on the weekends.

The schedule for upcoming chatrooms will be posted on the chatroom page, and when the chatroom is open a button will also be visible on the website homepage.

Users should note that the new platform has many of the same features as the previous chatroom, however it will look and feel slightly different. GamCare would appreciate your continued patience while we work through any additional feedback on the user experience.

If you encounter any issues with accessing the chatroom or GamCare Forum, please email [email protected] for assistance.