Update on COVID-19 (Coronavirus)
Updated 27th April 2020
In light of recent developments, we understand that many of our services users will be worried and concerned about COVID-19 (Coronavirus). Please be assured that our services are still open, and we offer both telephone support and online services.
The National Gambling Helpline is open 24 hours every day on Freephone 0808 80 20 133, or you can live chat with us.
Our Forum is also available throughout the day and overnight to connect you to others in similar situations so that you can seek and share support. We are also providing an increased number of online group chatroom sessions to provide additional support.
We appreciate that these are unusual times and for some people coping with the stress of this and self-isolation may increase urges to gamble. Please contact us for help and support if this is the case – we are here if you need us.
Regarding the treatment services we provide, all new assessments for clients across our network will be held over the phone. We will be in touch with all current clients to arrange ongoing telephone support.
If you would like to register for online (video) treatment please click here.
Additionally, our GameChange course is available for those who would like to work through an online course, supported by regular contact with a GamCare therapist.
We also have more information available on blocking software and self-exclusion, plus self-help resources: https://www.gamcare.org.uk/self-help/
Managing Stress and Anxiety
GamCare is here for you 24 hours a day if you need us.
We have also collated some useful resources for you to help manage your mental wellbeing >>
Programmes, training and outreach services
We are continuing to deliver our risk reduction and awareness raising programmes remotely as well as our services for gambling businesses through video conferencing. Please get in touch if you would like to arrange a training or outreach session.
We have also created an activity pack for those within the criminal justice system, which can also be printed off for prisoners to work from in their cells:
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