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[Sticky] New Website Live - Please check your inbox and change your password to post  

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Forum admin
(@forum-admin)
Admin

Dear All,

We are happy to announce that the website changeover has now taken place and you should be able to start posting on the Forum again.

Please check your email inbox (the one that you signed up to the Forum with) you should have received an email with instructions on how to change your password.

Thank you for your patience over the past few days, normal service has resumed!

Any questions, issues queries - please email [email protected]

All the best,

Eva

Forum Admin

Quote
Posted : 12th April 2019 5:16 pm
Forum admin
(@forum-admin)
Admin

Hi All,

a number of you have emailed that you couldn't reset your password. We are working on this, please bare with us whilst we investigate the issue.

Thank you again for your patience.

All the best,

Eva

Forum Admin

ReplyQuote
Posted : 12th April 2019 6:40 pm
Oldhamktf
(@oldhamktf)

I’ve been able to reset and log in

 

ReplyQuote
Posted : 12th April 2019 8:35 pm
Sarahs16
(@sarahs16)

I’ve been able to change my password but can’t access chat or find my previous posts 🙈

ReplyQuote
Posted : 12th April 2019 8:37 pm
Oldhamktf
(@oldhamktf)

I can’t get in chat says wrong password. If you click on the the profile icon at the top and this press activity that brings up previous posts

ReplyQuote
Posted : 12th April 2019 8:42 pm
Sarahs16
(@sarahs16)

Thanks ktf

ReplyQuote
Posted : 12th April 2019 9:00 pm
Forum admin
(@forum-admin)
Admin

Hi All,

really sorry you couldn't log in to Chat. If it is any consolation neither could we. We are working on a fix, hopefully these are just teething problems. 

Thank you all for your patience and understanding.

 

All the best,

Eva

Forum Admin

ReplyQuote
Posted : 12th April 2019 9:21 pm
urgh
 urgh
(@urgh)

Doesn't seem to be a way for me to find previous threads I've started. I can see all my posts, but I want to write in my diary thread. Any links?

ReplyQuote
Posted : 13th April 2019 3:59 am
urgh
 urgh
(@urgh)

cannot access the group chatroom either. says chatroom is only for private users

ReplyQuote
Posted : 13th April 2019 1:11 pm
Redeemed
(@redeemed)

When I go to the chatroom, it shows me a completely different username to mine in a log in box, and says I have to log in with password. When I replace the different username with mine and type in my password, it says invalid.

ReplyQuote
Posted : 13th April 2019 1:38 pm
Redeemed
(@redeemed)

Also I see that when anyone replies to a thread, the 'subscribe' box is automatically ticked, so if you reply to several without unchecking the box, you end up with multiple emails confirming your subscriptions.

I think it would be better if the subscribe button had to be activated, rather than have it automatically ticked.

ReplyQuote
Posted : 13th April 2019 2:33 pm
Forum admin
(@forum-admin)
Admin

Hi All,

the developers are still working on the fix for the Chatroom issue. We are hoping to have a fix by the 8PM Chatroom.

@Redeemed - can you confirm if you got multiple emails about subscriptions to threads? I will pass on your feedback on this.

@urgh - did you manage to find your diary?

Thank you all for the feedback, it helps us tweak things.

All the best,

Eva

Forum Admin

ReplyQuote
Posted : 13th April 2019 5:05 pm
Redeemed
(@redeemed)

Hi Eva

Yes, it looks like you get one email for each thread you end up subscribed to by default.

Eg for my first reply on this thread, I got one email. And for my reply on someone else's thread, I got another email.

Then I came back on here with my second reply, that time I clicked on unsubscribe at the top of the thread.

But for this, my third reply, I have had to uncheck the subscribe box again.

Also, I see I now have a new email from GamCare saying I have been mentioned in a post. I don't mind but are we going to get these each time we mention each other's names?

Thanks xx

ReplyQuote
Posted : 13th April 2019 10:37 pm
Forum admin
(@forum-admin)
Admin

Hi @Redeemed ,

this is to test if you get an email every time you're mentioned. 

And thank you for the feedback on the emails, it sounds like a LOT of emails...

All the best,

Eva

Forum Admin

ReplyQuote
Posted : 13th April 2019 11:29 pm
Redeemed
(@redeemed)

Hi Eva

Yes I just got yet another email. I do hope they can sort it.

If they cannot, I might need to get a dedicated email account just for here as they are a bit 'obvious' if anyone happens to glance at my pc when my email account is open. I also need to stop my emails showing up as notifications on my tablet.

xx

ReplyQuote
Posted : 13th April 2019 11:45 pm
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