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Study to explore ways of making the online gambling environment a safer space

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#1 Posted on:
Wed, 23/05/2018 - 16:36

Forum admin


Dear Forum Members,


The Behavioural Insights Team is conducting research on behalf of GambleAware to better understand online gambling from a customer perspective.


Here is the brief on the research project:

Who are we?

The Behavioural Insights Team is a research organisation. We are working with GambleAware to understand the online gambling environment from a customer perspective. What is the study about? We are exploring ways to make the online gambling environment a safer space. Understanding customer experiences of the online gambling environment can help us to do this.

Who do we want to speak to?

We want to speak with two types of participants: 1) People who regularly use online gambling services for recreational reasons. 2) People who have experienced problems with gambling either in the past or currently. Examples of such problems are: a) Gambling causing financial difficulties. b) Feeling guilty about gambling c) Gambling causing health problems including stress and anxiety

What would I have to do?

You will be asked to participate in a confidential interview​ over the phone or in person (you can choose). This will last 30-60 minutes. You will be compensated with either a £10/£15 Marks & Spencers Voucher ​depending on how long our conversation lasts.

How do I take part?

If you think you or someone you know fall into either of the two categories above and, you would like to participate, have any questions or would like any further information, please email: ​[email protected] ​or text: ​0780 4494899


All the best,



Forum Admin