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Problems posting new topics

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#1 Posted on:
Sat, 04/08/2018 - 08:38

Forum admin

Joined:
2010-11-01

Hello all

We're aware of a problem that many users, including us, are experiencing when trying to post a new topic on the forum. Our developers are looking into this, but in the meantime, we have found that switching browser helps. We're currently posting this topic using 'Microsoft Edge'. If you are experiencing this problem, please try switching browsers.

We apologise for the inconvenience this is causing our users and we will let you know as soon as it is fixed.

Best wishes

Forum Admin. 

 

Posted on:
Mon, 06/08/2018 - 17:27

MR3000

Joined:
2018-06-27

How do i find my past post on here 

Posted on:
Tue, 07/08/2018 - 10:26

Forum admin

Joined:
2010-11-01

Hi MR3000,

if you click on your username you should be taken to your profile and all your past posts will be listed there.

If you have been a member before under a different username then I recommend you email [email protected] for further assistance.

All the best,

Eva

Forum Admin

Posted on:
Sun, 19/08/2018 - 13:47

YdoIchase

Joined:
2018-08-18

How is the fix coming? I have tried to post a new post on both Safari and Chrome and failed

Posted on:
Mon, 20/08/2018 - 18:09

Forum admin

Joined:
2010-11-01

Dear Ydolchase, thank you for that feedback. Our developers have implemented a quick fix which seems to be working for at least some people, and they will be investigating it further later this month. Sorry for the inconvenience, and in the meantime, perhaps try Microsoft Edge as we found that worked for us. 

Best wishes

Deirdre
Forum Admin

Posted on:
Thu, 06/09/2018 - 11:55

redarmy32

Joined:
2018-09-04

Hi I still cannot post a new thread to introduce myself I just get error after trying to press save. What am I doing wrong? Is this a problem on your side currently? 

Posted on:
Thu, 06/09/2018 - 20:42

Forum admin

Joined:
2010-11-01

Hi redarmy32,

sorry to hear you are still experiencing technical issues. We are currently still waiting for our developers to implement a fix.

Please keep trying.

All the best,

Forum Admin

Posted on:
Tue, 11/09/2018 - 23:08

redarmy32

Joined:
2018-09-04

I managed to post my first thread after days of trying and I got some replies,again I wrote a really long response only to get the same error message again,aaaargh I’m so annoyed when will this issue be fixed