The Gambling Commission is requesting support from GamCare service users to better understand the use of autoplay in online slots games. The information collected will be one of the sources used to inform a policy decision about the future of autoplay in online slots gambling. GamCare is conducting this survey on behalf of the Gambling Commission to support those whom we support, to have their voices heard in this policy conversation.
The results of the survey may be shared publicly (but without any personally identifiable information).
For the purposes of this survey we are interested in the views of consumers that have experienced harms from gambling, specifically where that gambling activity was online slots. Proviso: please don’t answer about other online gambling products (such as roulette). We are also interested in views from consumers that gambled on land-based slots where autoplay was used.
This survey is expected to take around 6 minutes to complete.
If you have concerns about your own or someone else’s gambling you can contact the National Gambling Helpline for free, confidential advice 24 hours a day on 0808 8020 133.
You can access the survey at https://www.surveymonkey.co.uk/r/autoplaysurvey
Thank you for your time, it is greatly appreciated.