Thank you for asking about this. We too have heard that Gamban’s service has changed, it does seem that they have made it more difficult to remove the software. Their website says – ‘Please be aware that as per our terms and conditions we do not allow early uninstallation of Gamban.’
I think to be double sure of what they cover now Jack it would be good for you to check this with them directly. You can contact them by following this link and leaving a message https://gamban.com/contact
You may already know but you can also register with GamStop to self-exclude and registration is free https://www.gamstop.co.uk/
Please also remember that you can speak with our Advisers on our netline or on the helpline 0808 8020 133 at any time 24/7 for help and advice.
Quick answer, on my android phone it works fine and can’t delete. On my iPad it kept disconnecting the vpn so my WiFi kept going off.. and more worrying it is possible to delete. I sent them a email Of issues with vpn replied within the hour, I then replied to ask why I can just delete it off iPad and why this is possible and they haven’t replied...usually reply very quickly.
so if it’s on non iOS platform yes it seems to work but otherwise nope
Just a quick note to add that as Jo said above, we would always suggest contacting Customer Service to resolve any issues with a particular blocking software.
If a particular app doesn't suit you, we have information about several different blocking apps on our website, so no need to leave yourself unprotected.
For more information about blocking software and other strategies to get your gambling under control, contact our Helpline on 0808 8020 133 or by Livechat. We're here 24/7.
Does gamban actually work now, used it before but it was easily removed? Been told it’s been updated but to what extent ?
thanks in advance
Installed on my Android phone and it didn't work at all.
Installed on Windows 10 laptop, sometimes I can visit gambling sites other times I can't.
They won't stop you from gambling 100% but they may help a little bit...