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Thank you


Just wanted to extend  a thank you note to a call taker(advisor)  Sophie who not only listened  but had so much compassion  and understanding to my current  situation.  Who advised  and supported  with such professionalism  and respect. Extremely  easy to chat to and felt like she understood  all the underlying  issues I had. Almost as reading my mind.


This adviser went above and beyond  to help a struggling  soul. 


That must be acknowledged. 


Thank you Sophie....please look after  yourself  too, you are also only human....


Sandra & Bells xx

Topic starter Posted : 18th June 2022 10:47 pm
Forum admin

Hi @SB28,

Thank you very much for your kind feedback. I will make sure that this is passed on to Sophie.

We are glad to have been able to support you, and of course we are here for you on the helpline if we can be of further support. 

Kind regards,


Forum admin





Posted : 19th June 2022 10:40 am
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