Online netline

I don't have the option either Phil. Seems some do, some don't

Sorry you are still having problems. I will pass this feedback along to the forum manager.

Forum Admin

Yeah there isn't an error anymore when you click on the netline page, it does load up now however the yellow button that should be there to click on is no longer there!! It's been like this for a while now.

Paul

Hello I_want_to_stop,

Sorry for the inconvenience. Could you send a screen grab of what you're seeing to forum.admin@gamcare.org.uk?

Many thanks

Forum Admin

If you turn your wifi off and use your mobile carrier to connect it let's you use netline. Seems to be a broadband issue

Mobile carrier? Like Sky etc.?

Basically use your mobiles internet instead of the one you use whilst at home

lol no wonder i can't get on to netline

Is online netline ever coming back? There is no option on that specific page to talk online to an advisor? Best wishes, Phil

Hi Phil

Sorry you are still experiencing problems with the Netline. We will email you about this directly.

In the meantime, you are very welcome to use the freephone telephone helpline on 0808 8020 133. It's exactly the same advisers as the netline.

Kind regards

Forum Admin

Weird. I just checked and it is accessible on my phone but not my laptop so it must be the computer blocking it or something? Best wishes, Phil

Thanks for the feedback Phil, again, we'll email you.

Cheers

Forum Admin

Thanks. I'm not very good with technology but that's all I can assume. Phil

I am fairly good with technology. What is the issue with Netline?

FWIW, I emailed a screenshot to Gamcare Support a while ago and I did not receive any response.

I would prefer to use Netline rather than the Telephone.