chatroom

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 Loux
(@loux)
Posts: 848
Topic starter
 

Is anyone able to get on chatroom or are we all having problems. just wondering if anyone can  get on ??and if so what browser or device there using. 

if I click on chatroom it logs me out the whole site then wont even let me log into the forum  shame it breaks at the most needed time 🙁 feel even more isolated without it

This topic was modified 4 years ago by Loux
 
Posted : 21st March 2020 2:20 pm
(@adam123)
Posts: 2807
 

hi loulou, yep ive not been able to get on for our days now, not good when really needed

 
Posted : 21st March 2020 5:29 pm
 Loux
(@loux)
Posts: 848
Topic starter
 

I know adam worst time it could break..I find it more frustrating a couple of people an get on be helpful if we knew what they were doing differently.

 
Posted : 21st March 2020 5:42 pm
(@adam123)
Posts: 2807
 

ive got a feeling they've updated the chatroom for some reason and it hasn't worked be might be wrong....  I'm off work until april the 14th now !!!!! Make sure u get outside in the sun today lou if ur not isolating yourself

 
Posted : 21st March 2020 5:56 pm
 Loux
(@loux)
Posts: 848
Topic starter
 

I agree adam coz when I try click chatroom it logs you out and puts tcl staging in link..and tcl staging is like a clone site for testing so I dont think theyve change it's back and got rid of the clone. 

I really hope they sort it for tonight really need it 

 
Posted : 21st March 2020 6:43 pm
(@adam123)
Posts: 2807
 

how are you anyway, ive spent my day reading back my 5 years of diarys, boy its been a rollercoaster, in 2016 I wanted nothing else but to stop smoking, drinking and gambling but couldn't, roll on four years and ive stopped all three horray.  Hows your progress going?

 
Posted : 21st March 2020 7:16 pm
Forum admin
(@forum-admin)
Posts: 5968
Admin
 

Hello Loulou and adam123,

Apologies for the technical problems with the chatroom/website, and special thanks Loulou for your helpful observations... if members experience problems accessing the chatroom, please check that your browser is showing the correct web page address, the URL is supposed to be https://www.gamcare.org.uk/get-support/group-chatroom/

Our manager is aware of the problem and it is hoped that it will be fixed soon.

Please continue supporting each other on the forum and if you want immediate support with an adviser then call us on our freephone 0808 8020 133 or netline.

Take care,

Adam.

 
Posted : 21st March 2020 10:41 pm

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

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