Hi Gamcare mods,
I've noticed that the afternoon General Chat sessions have not always been running of late. For example, today's 1-2pm. Realising and appreciating we're living in different times due to COVID, so probably affecting your availability, it would nevertheless be nice to for you to let us know you can't make some sessions, in case people are trying to get through, failing, and thinking "it's them".
Thank you 🙂
Hello,
Thank you for bringing this to our attention. Today’s chat was slightly delayed in opening and I am sorry if this meant you weren’t able to access it. Please don’t let this put you off as our chat rooms do continue to run at 1pm and 8pm each day. We always endeavour to announce on the forum if this will change as we understand how important the social experience can be.
If you ever do have issues getting in to chat then you can email us at @gamcare.org.uk">forum.admin@gamcare.org.uk and we will do our best to rectify the issue.
Thanks,
Rebecca
Forum Admin
Thanks Rebecca for explaining the situation. I do, of course, appreciate that there will be technical complications, outages and other impediments that impact what you can offer sometimes.
We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.
