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What is a Chatroom?

We run regular sessions in the GamCare online Chatroom, where users can use live text chat to talk about issues related to problem gambling.

Our Chatroom is a safe and supportive environment. Some sessions might be fairly busy and intense; others will be quieter and more relaxed. Each session is moderated by a GamCare Adviser, who will welcome you to the chat and be on hand to guide everyone or answer questions.

How can the Chatroom help me?

The Chatroom can give you space to:

  • Discuss your day-to-day pressures and the reasons why you may be gambling
  • Celebrate reaching a goal or milestone in your recovery
  • Get support if you have a tough day or relapse
  • Solve problems and share strategies
  • Friends/relatives of a problem gambler will also find the chatroom a welcoming area for them to express feelings or seek answers.

For people who have just started to address their gambling problem, the chatroom can be a good place to meet people who have been recovering for a long time and can offer guidance, hope and support. Even if you feel like you’ve 'turned a corner', you may still need support and reassurance now and then.

When is the next chatroom?

For the next week, the chatroom will run at the following times:

 12pm - 1pm1pm - 2pm8pm - 9pm
Monday OpenOpen
Tuesday OpenOpen
Wednesday OpenOpen
Thursday OpenOpen
Friday OpenOpen
Saturday OpenOpen
Sunday OpenOpen


How do I join the Chatroom?

You will need to be a member of the forum to join the chatroom. You can join the forum by clicking Login/Register in the top menu, and selecting the option to create a new account. When you are logged in, your profile will include a check box to enable your chatroom account.

If you are already a forum member, when you are logged in you will be able to access the chatroom window at the bottom of this page when it is open. You may briefly see a message which says 'This Chatroom is for Private Users Only'; this will display while the site establishes a connection to the chatroom and should disappear within a few seconds. If not, please refresh the page.

For further announcements, please visit the chatrooms section of the forum.

If you have any questions about accessing the chatroom, please email [email protected]

What if I find it hard to express myself?

Everyone is different and it's possible you might feel somewhat shy, embarrassed or confused by events... or just find it hard to turn your feelings into words. Our moderator will also try to include you and make sure your comments are valued and heard.

The chatroom moderator will say "Hello" to you when you enter the chatroom, but you are welcome to spectate until you feel comfortable chatting.


How to access the GamCare chatroom

1. Create an account on the GamCare website. During the registration process you’ll be asked if you want to create a GamCare chatroom account.
2. Log in to the GamCare website
3. Visit the chat room. You should see the chatroom embedded here on this page.

If you’ve already got a GamCare website account just log in below and you should be able to see the chatroom here on this page. If you can’t, visit your My Account page and click the link to ‘Enable GamCare Chatroom account’.

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Find out more about...

GamCare Forum

The GamCare Forum is an online community ready to offer advice and support on coping with a gambling problem.

Click here to join

Frontline Services

Whether you have a gambling problem yourself, or you are impacted by someone else's gambling, GamCare has a range of services designed to help you.

Find out more