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Working with the gambling industry

GamCare provides training and materials to the gambling industry to improve understanding of social responsibility and player protection.

We recognise the importance of acknowledging organisations that achieve our high standards. The Safer Gambling Standard replaces GamCare Certification from December 2018. The Standard is a quality mark that recognises gambling operators who have both met and gone beyond the requirements of gambling industry Codes of Practice in respect of their player protection measures.

GamCare has also developed in-depth programmes to provide customer service professionals with vital insights on how to recognise the signs of problem gambling behaviour and provide practical advice for responsible gambling managers to initiate interaction with players to achieve a positive outcome. 

GamCare also produces posters and leaflets and stickers for every gaming machine in the country, publicising the National Gambling Helpline and NetLine.

Find out more about training and accreditation >>

 

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