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For Gambling Businesses

GamCare offers a range of services to businesses to educate and raise awareness of the importance of customer protection and safer gambling strategies.

You can find more information on our work with the gambling industry via: www.safergamblingstandard.org.uk

Our services include:

Safer Gambling Standard

Assurance scheme which recognises businesses who have gone beyond regulations in respect of their customer protection measures. See our assured businesses.

Social Responsibility Training and eLearning

Training for the gambling industry to ensure that staff understand how gambling related harms can impact their customers, and to ensure that they are empowered to provide the right support to those who need it.

TalkBanStop resources for gambling businesses

TalkBanStop is a partnership between GamCare, Gamban and GAMSTOP, funded and supported by the Gambling Commission, which brings together an important combination of blocking software, self-exclusion and support. When used together we believe these practical tools can be more impactful for people seeking to stop gambling, giving additional layers of protection from harm. Find out more about how you can support this partnership campaign.

National Gambling Helpline logo

Gambling businesses or other organisations offering gambling activities like raffles can use the National Gambling Helpline logo to direct their customers to support if needed.

Safer Gambling Labs

Market research focused activity which brings together the expertise of the GamCare team, the lived experience of those who have recovered from a gambling problem, and businesses wishing to innovate in the field of safer gambling.

National Gambling Helpline Transfers

Transfer customers wishing to receive specialist support for a gambling problem directly into the National Gambling Helpline via a dedicated line.

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We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

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