What is the GamCare forum?
The GamCare Forum is an online message board, providing a safe and secure space for users (who may be gamblers or their partners, friends and family) to share experiences, thoughts and feelings about problem gambling. Although the Forum is regularly moderated by the GamCare Team, and you'll find we contribute and reply to many messages, it is designed first and foremost for you to come together with other people in similar situations, working through similar problems.
The GamCare forum is available 24/7 on our website.
How can it help me?
The forum is used by many people over the course of their recovery from problem gambling. It is a non-judgmental space where people are encouraged to post about how they are managing their recovery. We have around 9000 members, some of whom are regular posters who use the site daily. There is a good mix of people at various stages of recovery: some are just beginning their journey, others have stopped gambling long ago and are there to support others to do the same. We are a supportive and friendly community who will try to offer support, no matter where you currently find yourself. We have a good mix of ages and both genders in contributors to the forum.
How do I join?
Anyone can read the forum, but to be able to post you need to register with us. All you need is a valid email address to register. You don’t need to provide any other personal details about yourself if you don’t wish to, and you can choose a ‘screen name’ that will keep you anonymous.
If you have a technical problem please email [email protected]
How do I get started?
If you are wanting support with your gambling problem you might:
- Introduce yourself in the New members section, and get some initial feedback and advice.
- Ask questions and share information about recovery in Overcoming Problem Gambling.
- Start a Recovery Diary, where you can chart your journey away from problem gambling and receive support and encouragement on a daily basis from others in the community.
If you are affected by another person’s gambling, you might want to read or post a message in the Friends and Family section.
What do other users say?
“I think this site is inspirational. Right now I have an urge to gamble but I won't as I feel part of an exclusive club of people trying to get their lives back on track. I want to report in every day to say again I haven't gambled. If I don't look at this site on a daily basis I know I might succumb.”
“I just wanted to pop in and thank you all for your help over the last 3 years. I think my recovery so far would not have been possible without you and all of my friends on here. Life is so much better on the other side.”
“Just popping by and wanted to say another huge THANKYOU to you all...At the end of June it will be my year on this website and all the help/support/advice/kindness has really helped me to turn my life around. Have a good job, my sons are well and I’m feeling kinda good. So thanks again to all of you!”
What can I talk about in the forum?
By and large we allow the forum to develop as its users need it, and moderators try to intervene as little as possible.
- We ask that members abide by the forum rules and etiquette
- We do not allow the forum to be used as a venue for lobbying against the gambling industry, or other politically motivated content. GamCare are a politically neutral organisation.
- We also do not allow users to discuss gambling in a way that might cause issues for other users – for example sharing tips or odds.
Disputes with operators
If you have a dispute with an operator or feel you have been unfairly treated, you will need to go through a complaints procedure with the operator themselves. GamCare cannot intervene on your behalf. In the first instance, you should contact the customer services department of the relevant operator in writing. If you are not satisfied with their response, you can complain to the gambling regulator. If you are gambling online, the website will have details of its regulator and how to contact them. For land-based operators, you can contact the Gambling Commission.
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