Annual Review and Statistics 2009/10
Our Annual Review 2010 gives an overview of our activities, service users and service developments in 2009/10, and our plans for 2010/11. For a hard copy email info@gamcare.org.uk or ring 020 7801 7000
In recent years we have produced an annual Care Services Report, containing more detailed information about calls and callers to our HelpLine and NetLine, and clients presenting for counselling. This year we have produced this information in online format only. To enable comparison, GamCare Statistics 2009/10 also shows data for 2008/09.
GamCare’s statistics are derived from data provided by our virtual call centre, our online software platform and, most significantly, information disclosed by callers and clients.
They provide a useful snapshot of British problem gamblers and others affected. They do not measure the prevalence of problem gambling, or present a thorough analysis of problem gamblers and their behaviour. However, as they are published each year, they may indicate changes over time in the profile of problem gamblers who seek our help, and therefore prompt independent investigation and research.
GamCare statistics 2009/10