7-11 St John's Hill
Tel: 020 7801 7000
Fax: 020 7801 7033
HelpLines (Telephone and Online)
If you are concerned about the amount of time or money that you or someone you know is spending gambling, you can talk in confidence to our advisers, one to one, by phone or online.
HelpLine: 0808 8020 133 (Available to people living in England, Scotland and Wales.)
NetLine: www.gamcare.org.uk (Available to people living in England, Scotland and Wales.)
Both the telephone and online helplines are available 8am – midnight, 7 days a week. Calls to the HelpLine are free from landlines and most mobiles.
Face to Face Counselling
GamCare face to face counselling is available in many locations around Britain through the GamCare and the GamCare Partners Network.
For details of GamCare Counselling and contacts in your area see http://www.gamcare.org.uk/pages/gambling_counselling.html (Available to people living in England, Scotland and Wales.)
Our OnLine Counselling service is primarily reserved for clients who live outside the areas where GamCare or GamCare Partners provide face to face counselling. We also welcome clients to this service who for physical or other reasons can not participate in face to face counselling.
For more information on OnLine Counselling see http://www.gamcare.org.uk/pages/online_counselling.html (Available to people living in England, Scotland and Wales.)
To register for online counselling speak to our NetLine advisors.
BigDeal - Information and Advice for Young People
BigDeal is part of GamCare. The website has been designed for young people aged 12-18 and offers a full range of services including information about how gambling works, advice about risks and where to get help.
For more information visit www.bigdeal.org.uk
Feedback and complaints
If you have a complaint about any of our care services please email: email@example.com
For any other feedback on our services firstname.lastname@example.org
For enquiries about the GamCare Forum Forumadmin@gamcare.org.uk
For technical issues on the NetLine and fault reporting Helpline.Admin@gamcare.org.uk
Ruth Halahmy, Marketing and Fundraising Officer
T +44 (0) 20 7801 7028