GamCare's support now available in Greater Manchester

1 July 2009

The leading national authority on problem gambling help, advice and treatment, GamCare today announced that its free face to face counselling service is available for the first time to those in Manchester and surrounding areas.

Andy McLellan, GamCare CEO, says: “We are delighted to extend provision of face to face counselling for anyone in and around the Manchester area. We know that for some our telephone helpline and online support is effective in helping them to overcome their problem gambling and cope with associated difficulties, while others really benefit from our counselling service. With 12 years experience of working professionally with problem gamblers and their families, GamCare has the necessary understanding and expertise. As problem gambling often goes hand in hand with debt, counselling is delivered free to clients.”

Hilary Clayton, Counsellor & Manager at GamCare Manchester says: “GamCare offers integrative therapy which is tailored to individual client need. We offer a safe therapeutic environment in which clients can talk in confidence with someone who will be non-judgemental and accepting of them as an individual. Rather than a focus on abstinence, we offer choice to our clients who may wish to explore responsible gambling and do not ask our clients to give up gambling.”

Each of the counsellors in Manchester brings a wealth of counselling experience gained either in the addictions fields or in generic counselling, and with a broad range of client needs. This adding to the complement of therapeutic approaches they can offer. GamCare has provided training specific to problem gambling. Using a variety of different theoretical approaches and stratagems, each counsellor can help those in difficulty to change their behaviour and better cope with the issues which may underpin their addictive behaviour. Reasons for continuing to gamble despite negative consequences can be complex: sometimes it can offer a means of escape from seemingly intolerable thoughts and feelings. For family members affected by problem gambling, counselling can help them to focus on their own needs and empower them to make healthier choices for themselves.

The premises are wheelchair accessible and served by regular trains and buses from Central Manchester and surrounding areas. Appointments are offered five days and one evening a week. GamCare will monitor demand and expand the service as necessary.

Anyone concerned about the amount of time or money that they or someone close to them is spending gambling can talk direct and in confidence to an adviser from 8am to midnight on our HelpLine 0845 6000 133 and its equivalent online, NetLine at To inquire about arranging counselling in Manchester, please call the HelpLine or 020 7801 7000.

Press contact:

Hilary Clayton, GamCare Manchester 0161 745 8975,

Eileen Kinghan, GamCare head office, 020 7801 7003, 


GamCare, established in 1997, is a registered charity and the leading national authority on the provision of counselling, advice and practical help for anyone experiencing or affected by problem gambling. GamCare’s immediate, confidential one-to-one support services, available 8am to midnight, are the telephone HelpLine (365 days of the year) and online NetLine. Also online we have a Forum and ChatRoom.We deliver free counselling face to face at three locations in London, in Manchester, nationally through a network of partner agencies, and online. We train our Partners in treating problem gambling and fund them to deliver support to anyone who needs it. GamCare Manchester is operated direct by GamCare, in contrast to our Partners model, and its counsellors are GamCare employees. UK problem gambling statistics

According to the British Gambling Prevalence Survey 2007, it is estimated that 0.6% of the UK population (around 300,000 people) are problem gamblers. Considering that each may have a partner, parents and dependents, those affected by problem gambling may number over one million. The Survey, commissioned by the Gambling Commission and prepared and published by the National Centre for Social Research, provides detailed statistics at

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