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Frontline services

GamCare provides a range of support services - you can speak to a trained Adviser over the phone or via the web, or you can access peer to peer support using our Forum and Chatrooms.

Helpline

The Helpline provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. Call us on freephone 0808 8020 133, 8am to midnight, 7 days a week. Our team of Helpline Advisers are ready to take your call.

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NetLine

The NetLine provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. The NetLine is an online text ‘chat’ service, where you can talk to an adviser by typing, and they will type back. You can access the service via a smartphone, tablet laptop or PC. As well as reading what the adviser types, you the adviser can also send you documents and links to read later. The service is available between 8am and Midnight 7 days a week.

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Forum

The GamCare Forum is an online message board, providing a safe and secure space for users (who may be gamblers or their partners, friends and family) to share experiences, thoughts and feelings about problem gambling. Although the Forum is regularly moderated by the GamCare Team, and you'll find we contribute and reply to many messages, it is designed first and foremost for you to come together with other people in similar situations, working through similar problems.

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Chatrooms

We run regular sessions in GamCare’s online Chatroom, where users can chat about issues related to problem gambling. The Chatroom is a welcoming, friendly, safe and supportive environment. Some sessions might be fairly busy and intense; others will be quieter and more relaxed. Each session is moderated by a GamCare staff member, who will welcome you to the chat and be on hand to guide chat or answer questions.

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Counselling services

GamCare offer free counselling services across the UK to those affected by problem gambling

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GamCare Forum

The GamCare Forum is an online community ready to offer advice and support on coping with a gambling problem.

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