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Saturday 2pm web chat not working

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#1 Posted on:
Sat, 11/02/2017 - 14:16

Mixer

Joined:
2016-12-03

Hi Gamcare,

Just to alert you, the new 2pm-3pm Saturday webchat isn't working at the moment. A window message "This session is closed..." appears.

Have tried several times.

All the best, Mixer

Posted on:
Sat, 11/02/2017 - 14:20

Sillycow

Joined:
2016-12-09

Mixer wrote:

Hi Gamcare,

Just to alert you, the new 2pm-3pm Saturday webchat isn't working at the moment. A window message "This session is closed..." appears.

Have tried several times.

All the best, Mixer

Yep that's what I got....Tried a few times :(

Posted on:
Sat, 11/02/2017 - 14:21

Rhoda

Joined:
2016-12-06

Me too...gotta go back to work now...was just popping in to say hello

Posted on:
Sat, 11/02/2017 - 16:12

Forum admin

Joined:
2010-11-01

Dear Mixer, S.C. and Rhoda,

Thank you for highlighting this issue today.  There was no chat room today at the publicised time of 2pm to 3pm, due to a technical oversight.  We sincerely apologise for this occurence and hope that you will be able to join us for some of the other Saturday afternoon chatrooms that are scheduled to run to trial the popularity of this chat time on a Saturday.

Take care,

Forum admin.

Posted on:
Sat, 11/02/2017 - 21:04

Mixer

Joined:
2016-12-03

 

Thank you for letting us know what happened, Gamcare, and look forward to the webchat returning next Saturday at 2pm.

All the best.

Posted on:
Sat, 11/02/2017 - 21:48

Phil72

Joined:
2016-10-07

Sorry to be pedantic but when I spoke to someone on netline when I was on the train they said it was a "rota" issue and now it is a technical issue.

Posted on:
Sun, 12/02/2017 - 07:51

Mixer

Joined:
2016-12-03

 

Hi Phil,

It struck me as a technical issue; I believe a Gamcare moderator was ready to 'rock and roll' but the Gamcare web techies hadn't quite flicked the right switches to turn it on.

I may be right, and I may be wrong, but these things happen sometimes and I'm sure Gamcare top brass will be watching next Saturday like a hawk - so it'll be alright next week, I'm sure! 

And, back to your point, Phil, if it was a rota issue then, like many organisations, 'technical issues' is a handy cover line to use to cover up oversights like this. At the end of the day, what's important is - were you GF for another day Phil, whatever the provocation! 

Posted on:
Sun, 12/02/2017 - 10:54

Phil72

Joined:
2016-10-07

No provocation - just disappointment. And yes, a bet-free day.

Posted on:
Sun, 12/02/2017 - 11:30

Mixer

Joined:
2016-12-03

Understood Phil - I wasn't having a go! :)

Posted on:
Sun, 12/02/2017 - 11:55

Phil72

Joined:
2016-10-07

Of course not - didn't think you were for a second. I was just disappointed I couldn't have a "chat" while I was on a train.

Posted on:
Sun, 12/02/2017 - 17:50

Forum admin

Joined:
2010-11-01

Hello SamePhil,

Apologies for your disappointing experience yesterday when the afternoon chatroom was inaccessible to us all.  We fully expect it to open at the scheduled time for next Saturday's 2pm chat room.

Take care,

Forum admin.

Posted on:
Mon, 27/03/2017 - 19:42

Katiecoo

Joined:
2016-11-25

Hi Mixer.
I will never bet online again and after coming to this realisation I feel so content. I am not saying I will never gamble. I do the lottery and may go to bingo once a month, but cash only and only out of an allowance that I set myself. Online for me is where I hit my low, the triangle allowed me to keep going. My credit cards are now locked away. As it stands I at moment haven't a urge to go to bingo, Iam a bit of a home bird lol...pjs on after work. Don't beat yourself up RE your relapse, we had a blip

Posted on:
Wed, 03/05/2017 - 21:12

Miguelgarmer

Joined:
2017-04-27

i thought i was the only one experienced it.