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GamCare Chatrooms will be unable to run for the next few weeks due to a fault with our software. Please accept our apologies for any inconvenience this causes, and be assured that we are working to find a solution as quickly as possible.

If you are affected by problem gambling, the National Gambling HelpLine and NetLine are available for one-to-one support from 8am – Midnight every day on Freephone 0808 8020 133 and via

The GamCare Forum can still be accessed at and this offers peer support as well as assistance from our team of moderators.

Once again, we apologise for any inconvenience and we will re-open the Chatroom as soon as possible. 


What is a Chatroom?

We run regular sessions in the GamCare online Chatroom, where users can use live text chat to talk about issues related to problem gambling.

Our Chatroom is a welcoming, friendly, safe and supportive environment. Some sessions might be fairly busy and intense; others will be quieter and more relaxed. Each session is moderated by a GamCare Adviser, who will welcome you to the chat and be on hand to guide everyone or answer questions.

How can the Chatroom help me?

The Chatroom can give you space to:

  • Discuss your day-to-day pressures and the reasons why you may be gambling
  • Celebrate reaching a goal or milestone in your recovery
  • Get support if you have a tough day or relapse
  • Solve problems and share strategies
  • Friends/relatives of a problem gambler will also find the chatroom a welcoming area for them to express feelings or seek answers.

For people who have just started to address their gambling problem, the chatroom can be a good place to meet people who have been recovering for a long time and can offer guidance, hope and support. Even if you feel like you’ve 'turned a corner', you may still need support and reassurance now and then.

How do I join the Chatroom?

You will need to be a member of the forum to join the chatroom. You can join the forum here.

If you are already a forum member, you can join in chat here.

To join the chatroom, log into the forum and click on the link posted in the chatroom section by the moderator.

For further announcements, please visit the chatrooms section of the forum.

What if I find it hard to express myself?

Everyone is different and it's possible you might feel somewhat shy, embarrassed or confused by events...or just find it hard to turn your feelings into words. Our moderator will also try to include you and make sure your comments are valued and heard.

The chatroom moderator will say "Hello" to you when you enter the chatroom, but you are welcome to spectate until you feel comfortable chatting.

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Find out more about...

GamCare Forum

The GamCare Forum is an online community ready to offer advice and support on coping with a gambling problem.

Click here to join

Frontline Services

Whether you have a gambling problem yourself, or you are impacted by someone else's gambling, GamCare has a range of services designed to help you.

Find out more